Carousell, the leading classifieds group in Greater Southeast Asia, has partnered with Zeek, the on-demand logistics technology platform, to launch a brand-new delivery option that provides an integrated shopping journey for Carousell users in Hong Kong. The new, quick-commerce delivery feature covers a wide range of product categories and is available for both new and second-hand items.
The partnership has been launched based on consumer feedback and understanding. Earlier in the year, Carousell conducted a merchant survey to better understand the challenges faced by its user base. The survey revealed that the top three concerns of local merchants were logistics solutions (62%), preceded by uncertainty on adapting to restrictions (67%) and business survival (64%). This partnership with Zeek provides a comprehensive delivery option for merchants and casual sellers across various categories – from computers and technology to beauty and personal care, mobile phones to video games, home appliances to health and nutrition, and pet supplies to auto accessories – with a more convenient shipping method that empowers them to succeed.
The new delivery option is now available on both app and website. Carousell users will see additional ‘Mailing and Delivery’ options when listing an item to sell, as well as on listings in selected categories, that integrate Zeek’s services enabling both buyers and sellers to easily select the option to use Zeek’s delivery service.
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